Our Customer Reviews

Here’s what some satisfied customers have to say

Some of these reviews were submitted on other websites. We are not affiliated with or sponsored by these websites.

49 Reviews | write a review

default image

I used Secure On-Site Shredding for the first time today

I used Secure On-Site Shredding for the first time today. The scheduling was easy and I received an estimate for the work before committing. The workers were were on time, very professional, hard working and efficient. In just one hour, they securely shredded 14 file cabinets plus many more boxes of filing. I would highly recommend this company.

Nicole Gregoire September 2, 2022

default image

Awesome company

Awesome company, responsive and helpful. I highly recommend them for business or home.

MeeRa Lee McEwen August 13, 2022

default image

Very friendly and professional staff

Very friendly and professional staff. They have a can do attitude and are very accommodating. We have been using this company for a few years and have been very pleased with the services provided to us. Will definitely recommend to others in need of the services that are offered by Secure On-Site Shredding.

Mojgan Withers August 4, 2022

default image

Very friendly and nice

Very friendly and nice. The owner assisted in getting my bag of documents out of the car. Will reccomend to others. Convenient location.

Cheralyn Lane August 1, 2022

default image

I went to fedex with about 72 pounds of paper

I went to fedex with about 72 pounds of paper and they wanted to hold my papers in a bend until a shredding company come pick it up for $107. I called secure onsite shredding and they told me it’ll be between $35-45. Got here and I watched them shred my papers and they only charged me $30. Super fast about 2 minutes tops. They were super friendly and welcoming. I’ll definitely be back to them. Thank you

Kawanza Montsho June 13, 2022

default image

I took years of personal shred items to Secure On-Site Shredding

I took years of personal shred items to Secure On-Site Shredding on recommendation of a friend and based on their process and reviews. I was excited that I could actually watch their equipment at work. I must say, it was impressive and the service prompt, friendly and super easy! I have peace of mind knowing the items were properly destroyed. It was a bonus that this is a woman owned business! I highly recommend them for your personal or professional shredding needs and will use them again!

Floyce Hoard May 11, 2022

default image

Awesome service

Awesome service.
Easy to find, it took less than 10 minutes to get my old tax forms and paper bills shredded.
Reasonable pricing!

Becky Bradshaw May 6, 2022

default image

My sister & I had personal documents

My sister & I had personal documents that needed to be disposed. We found the On-Site Shredding Co. in Richardson and glad we did. The customer service was very friendly and very accommodating towards my sister since she is late in her years. They shredded the bulk load of documents we had and let us watch for our own personal security. We really were glad we went.

Ruben May 4, 2022

default image

Great service 👍

Great service 👍

Emily Hsu May 2, 2022

default image

Fast, easy process

Fast, easy process. Would recommend to anyone.

Adrian Williams April 8, 2022

default image

These guys are fantastic

These guys are fantastic! Very friendly and courteous. Its so refreshing to find people that genuinely care about thier customers and their business. Pricing is very reasonable and they are conveniently located off 75.

C. Barraza
Dallas Tx

Clarissa Barraza November 25, 2021

default image

I recommend this place!!

I recommend this place!! Katherine was very responsive, flexible, and the service was fast and easy. The price is comparable to UPS or other providers who will sit your paper in a bin for who knows how long before the shredding company comes to do the work.

At Secure On-Site Shredding, I received assistance unloading my paper from boxes into the bin. They shredded it right then and there (you can watch the whole process) AND they provide a certificate of destruction. I highly recommend this business!! 5 stars!!

faith k. November 22, 2021

default image

Simple, quick, secure, affordable, and friendly service

Simple, quick, secure, affordable, and friendly service. Pulled up and was finished in less than 10 mins. I'd definitely recommend to anyone looking to shred quickly and painlessly.

Jasmine L. September 12, 2021

default image

Tyler went above and beyond to meet our company’s needs

Tyler went above and beyond to meet our company’s needs! We talked over the course of two days and decided on something that would mutually benefit the both of us! He and his team were on time and extremely efficient. We needed both license plates and paper shredding, and Tyler had the equipment to do both separately. I can’t thank Tyler and his team enough for the quick, constant communication, great price, and superior customer service! We will be using Secure On Site Shredding from now on!

Devon Taylor August 17, 2021

default image

Fantastic service

Fantastic service!! Highly recommend Secure On-site Shredding, Inc.

Katy Fronterhouse July 12, 2021

default image

Great place for shredding personal documents

Great place for shredding personal documents. And reasonable.

Sherri Nelson July 2, 2021

default image

I had decades of old documents that needed shredding at a storage location

I had decades of old documents that needed shredding at a storage location. The truck showed up on time and the young man was polite and very efficient! The job was completed in less than 2 hours and for a fraction of the price at the well known office supply stores. Bonus, I didn't have to load, transport and unload material. Quality service, excellent price...call them. You won't be disappointed!

Stacey Roth June 23, 2021

default image

I had 3 hard drives

I had 3 hard drives. They helped me out the same day and shredded right in front of me. Very professional. Would use them again.

Jaime Castillega May 6, 2021

default image

Secure On-Site Shredding is great

Secure On-Site Shredding is great! We had 10 boxes of old documents with personal & sensitive information. The staff helped us load everything in a bin, and then we watched as it was shredded. They were very friendly and professional. Done in about 15 minutes! We plan to use this service much more often. It was easy and secure.

Leslie Hillberry April 25, 2021

default image

Great company

Great company. I came in with my documents and they shredded them on site right in front of me. Kathryn, the CEO helped me and couldn’t have been nicer!

R Hankinson April 5, 2021

default image

Highly recommend this company!

Highly recommend this company! Super friendly, professional and very reasonably priced!

Jennifer Wrinkle April 2, 2021

default image

Driver was on time to meet me at my storage location

Driver was on time to meet me at my storage location. He did a fast & effective job in shredding 30 office boxes filled with files while I watched. Very pleased with their service & pricing and will use them again.

Mike Miller March 18, 2021

default image

We did a walk-in, and was able to do shred a truck load full of boxes at $10/boxes

We did a walk-in, and was able to do shred a truck load full of boxes at $10/boxes. This process took less than 15 minutes. Best shredding service in Richardson. Has the latest mobile shredding tech with live video feed.
The owner was very professional and serviced all our needs. Looking to do more shredding with Secure Onsite Shredding very soon. Thank you for a great experience quick, fast, and great value service.

Richardson, Texas

Jevon Atkinson February 25, 2021

default image

Wanted to get a few boxes of docs shredded

Wanted to get a few boxes of docs shredded. UPS and Office Depot are okay for a few pages but not for boxes. Too slow and expensive. So glad I found Secure On-Site Shredding. Called them and then went by their office. When I got there it took less than 5 minutes. The price was great! Very pleasant people, too. And you can watch the shredding be done in a flash.

S Shea February 13, 2021

default image

Awesome Customer Service!

Tyler went above & beyond to help me when I couldn’t find their Saturday Event location. I will continue to use them and will suggest to my friends & clients. Highly recommend!

Lori Shredding July 25, 2020

default image

Tyler Did an Outstanding Job

Tyler did an outstanding job explaining to me the recycling process of my docs. Though a very small job, he treated them as special to me.

Mary Bruce July 14, 2020

default image

Highly Recommend

I took personal paperwork, gathered during storage clean out to be shred. Being able to see the documents being shred, made my husband feel comfortable about the security. They were very accommodating, professional and reasonable. I highly recommend their services.

Rita Shirley Shredding April 28, 2020

default image

Best Shredding Company and Offers Excellent Customer Service

Due to high security levels within the company for which I work, we have to meet stellar control standards. It was my job to select a shredding company that we could trust. I was referred to Secure On-Site Shredding by a friend of mine, so I attended one of their Saturday Shred Events held the first Saturday of every month. First, this is a great opportunity for the community to shred documents and, second, an opportunity for me to witness first-hand how Secure On-Site Shredding functions and ask a myriad of questions. I found Secure On-Site Shredding to be an outstanding shredding company, and the Saturday Shred Event was fast, thorough, inexpensive, secure and painless. The owner, Kathryn, whom I met, actually cares about her customers and sets the standard for professionalism, attentiveness and courtesy. After contacting some of their customers for references, it seems Secure On-Site Shredding provides a reliable service and lives up to their mission statement. Their pricing is very competitive, and there are no hidden costs or surcharges. I think the level of dedicated customer service is the reason for their success, which seems unparalleled in this market place. I did a lot of research on Secure On-Site and other shredding companies and, as a result, I did your work for you. You can trust when I say that Secure On-Site Shredding is highly recommended to any company looking for a quality shredding company and a secure shredding associate you can trust.

Fran Dubuisson Dallas, TX November 18, 2019

default image

Gray Schrupp & Associates

Truly pleased with your company's quickness in replying to our needs, timely, efficient and professional operation. We definitely recommend your services to any business, big or small. And your prices are very competitive and reasonable.
Thank you again.

Gray Schrupp & Associates

Ada Gray Schrupp & Associates November 18, 2019

default image


James does exceptional work and always goes out of his way to accommodate us. Have been very pleased with your service and will continue to do business with you.

KAY POMEROY dfw November 18, 2019

default image

Branch Manager

These guys are always friendly, pleasant and efficient. My staff and I are very pleased with the service you all provide!

Donald Jones Paramount Staffing November 18, 2019

default image

Business Manager

Carlos is awesome! This month we had a larger than normal amount of documents and we had forgotten to remove our binder clips. Carlos was very patient and even help us remove the clips. This is not unusual for Carlos. He is always professional and my staff always looks forward to seeing him.

Sylvia Carlson recurring shredding service November 18, 2019

default image

Professional, Efficient, and Very Friendly

I just want to tell you how impressed I am with your shredding company in general and James specifically. First, he was there ahead of me. Second, he was professional efficient and very friendly. Third, and he didn't have do this, he helped me toss all the empty boxes back in the storage unit. You can be sure I will contact you first if we need more shredding (plus I am going to refer you to my own company and any other business acquaintances in the future). Thank you all for an excellent business transaction.

Roger S Dallas, Tx May 20, 2019

default image

A Private Investigator Preferred Choice

As a private investigator, the proper and diligent destruction of confidential documents is paramount to our business. I have trusted and continue to trust the professional team at Secure On-Site Shredding for all of our document destruction needs. They have consistently provided excellent and reliable service to our firm since 2002, and we are honored to have them as our partner.

J Johns Allen , TX March 30, 2017

default image

Very professional and helpful service!

I went to their Saturday shredding event with a box of stuff that I cleaned out of my garage. The process was quick and painless, and the employees were extremely personable. My overall experience was pleasant and all for a reasonable price!

Brett Rodgers Dallas , TX March 28, 2017

default image

Great addition to our event!

We have used Secure On-Site Shredding several times for our events. We do an annual "Give Where you Live" Event. They show up on time, give great customer service and always make our events a success.

Taffney Wilson Allen , TX March 28, 2017

default image

Very efficient!!!

Friendly team and great service.
Loved it!

Jennifer B. Plano , Tx March 6, 2017

default image

Fantastic! Quick, convenient, best service!

My business partner and I ran down to their Saturday Shred. Best pricing. The folks were polite, helpful and so friendly! Absolutely recommend!

KA Scamperle McKinney , TX March 4, 2017

default image

This company is outstanding

We used the service of this company. The staff is outstanding. The truck was on time. Kathryn provided all the needed assistance

Robert E. Thompson, MSgt, USAF Retired Dallas , TX March 4, 2017

default image


I am retired from VA Dallas X 3 days. Employees from Secure Site Shredding have always been very pleasant when picking up the documents from the VA. Today, I dropped off personal documents to be shredded. It was uneventful, meaning the truck pulled up on time. Both employees, including Kathryn, assisted us with emptying our bags. Thank you for being there and for being open on Saturday.

Brenda Thompson Dallas , TX March 4, 2017

default image


Saved me hours of time!!!
Secure On Site Shredding is absolutely wonderful!!!

Rob Lipscomb Plano , Tx March 4, 2017

default image

Great Shredding Company

This is a great shredding company! Owner actually cares about her customers and the drivers are friendly and professional. I just shredded a bunch of business documents. This is the only place I use to shred important documents. Price is very fair. Customer service is outstanding.

Tim Kaiser Allen , TX March 4, 2017

default image

Your driver was excellent! Thank you for everything!

Your driver was excellent! As happens each year, residents were lined up before our start time and your driver generously started as soon as possible and even went up to cars to make the drop off easier. He was friendly and courteous. We VERY much appreciate the job he did. Thank you for everything!

Alicia Schulz Lifestyle Director, Craig Ranch Community Association 7951 Collin McKinney Parkway • Suite 850 • McKinney, Texas 75070 , TX November 7, 2016

default image

Gave our family peace of mind – and saved my sanity!

There are simply no words to express our gratitude!!!
Thank you! Thank you! Thank you!

Margaret W Dallas , TX September 12, 2016

default image

Absolutely Wonderful!

I work at Arrow Systems Integration and we have used SOS since 2009. We were looking for a company that would meet our shredding needs as well as help us make an impact on the environment. SOS has done both for us. We have moved twice in the years since we started using SOS and they have been extremely accommodating. They have come in twice a week at times! I couldn't have asked for a better shred company. The staff is great too - very polite. I would definitely recommend SOS to any company in need of shred services!

Rebecca T. Plano , TX July 20, 2016

default image

Amazing company!

My office has used Secure On-Site Shredding for years and love the service. Everyone is always courteous and helpful. They have a wide range of services and options and they are a delight to work with. I cannot recommend them highly enough!

Denise Addison , TX July 15, 2016

default image

Excellent Service

I was running late for my appointment and the driver was so patient. He was friendly and clean and the service was great.

Evelyn G. Allen , TX March 11, 2016

default image

Excellent Service

I called Secure On-Site Shredding on a weekend to make an appointment for the shredding of old office files. I received a quick response (during the weekend, no less) and my shredding was scheduled for the following Wednesday. The technicians were very friendly and professional in their demeanor and shredded numerous boxes of confidential documents as we observed. Good Job Secure on site Shredding! This Jackson Hewitt company will always use you! A special thanks to the owner of the company, Kathryn Shrum for making us feel like we're the most important customer.

Stella S. Allen , TX January 14, 2015

default image

Best Shredding Company in Texas

Secure On Site Shredding is dependable, flexible, professional and the least expensive shredding company. We are a very large medical office building and they shred for us monthly and we use them for large purge jobs.

Michelle M Allen , TX January 14, 2015

Please give your Testimonial a Title.

Please enter your Full Name.

Please enter your e-mail address. This information will not be publicly displayed.

Please enter the Location or the Product being Reviewed.

1 - 5 out of 5, where 5/5 is the best and 1/5 is the worst.

Please enter your Testimonial.

Why Choose Us?

  • Our Trucks Shred On-Site
  • Personal Service For All Business Types
  • Available For Fund Raising & Community Events